Discover The 4 Basic Principles That Will Help You Engage & Retain Customers For Life & Make Them Buy Again
There are only 3 ways to grow your business
Customer Acquisition refers to obtaining new consumers through a variety of methodologies & systems for managing customer prospects & inquiries that are generated by a variety of marketing techniques & online tools.
Customer Retention is a strategic process to retain existing customers through onboarding satisfaction, support, training, follow-up, engagement, segmentation, personalization leading to commitment by multiple repeat purchase.
Customer maximization consists in identifying & capturing maximum potential from existing customers by wowing them and shifting the marketing load to them by converting them to brand advocates, evangelist or ambassadors.
Of course, you can't retain customers if you don't have them. If you don't have any, or don't have enough customers, MyAdGency can help you with that. Just go to "Acquiring Customers" to get a full crash-course -and a free eBook- with all the strategies to bring in new leads. This part is for business who have enough customers - or for those who know how to bring in new customers- but want to leverage the pool of customers they already have.
OK, if you have a problem with customer retention, we can help
Actually, customer retention is one of our 3 specialties
Here are some of the biggest reasons why customers defect:
If you have one of those problems, obviously you have a big problem with customer retention. Maybe you attract customers, but since the money is in the repeat customer your marketing journey leaves you poorer than expected... So, to keep your customers happy here's what you need to do:
1) Focus on customer satisfaction
2) Improve your Customers' Commitment
3) Keep personalization at the center of your strategy
4) Use marketing tactics for repeat transactions
All of this sounds great, but maybe
OK, all of this sounds great, but what if you don't know:
By reading the DIY article,
YOU WILL LEARN: